Contact Us

If you would like to learn more about us, or if you need more information about our products and services, we'll be happy to send you more information. Just fill out the appropriate spaces in the secure email form below, and we'll send you everything you need! Or, you may contact our Customer Service team toll free (800) 645-4199 or in Montgomery County call (931) 645-2400 during business hours*. You can also call or visit an F&M Branch nearest you.

MobilePlus! Customers: Contact customer service to report a lost or stolen smartphone or tablet in order to deactivate mobile access to your accounts.

*Customer Service Business Hours: Monday-Thursday 8:30 am – 4:00 pm CST Friday 8:30 am – 5:30 pm CST (excluding holidays)

Quick Reference Numbers

During Business Hours

Customer Service

(931) 645-2400
(800) 645-4199 (Toll Free)

Main Office (Human Resources)

(931) 645-2400

Wealth Management

(931) 553-2048


1-855-UBAZING (1-855-822-9464)

Hours: Monday - Friday, 8 AM - 5 PM CST


All Credit Card Services

Consumer Card

Business Card

Telephone Banking

Inside Montgomery County

Outside Montgomery County

Debit Card Fraudulent Transaction Call Center

Calls from within the United States
1-800-262-2024 (toll free)

Calls from outside the United States

Lost or Stolen Debit Card/Debit Card Number

After Business Hours:

Visa Fraud Prevention Center

Notify us the next business day.

During Business Hours:

1-800-645-4199 (Toll Free)

Debit Card Activation Number

24-7 Card Activation Assistance PIN Setup / Change Number

Debit Card Fraud Alert Numbers

Voice and Email Communications

Text Communications

Secure Email Form

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