Please complete and submit this form if you plan to use your New Peoples Bank Visa Debit or Credit Card while traveling internationally or to one of the below high risk fraud areas. We will place a temporary travel exception on the card, allowing use of card while traveling in these areas. If you have questions, please call us at 276.873.7000. Please note that you may still receive a call or text from our Fraud Department while traveling if we notice any suspicious card activity. You will just need to return the call and verify the transaction(s) in question. Please visit New Peoples Bank Fraud Assistance for more details.

*Please allow up to 3 days for the request form to be processed. For immediate requests, please call the number above

High Risk Fraud Areas

* Required Fields

* Full name as it appears on card:
* Last four digits of NPB Visa Debit Card(s):
* Last four digits of NPB Visa Credit Card(s):
* Start date of travel:
* End date of travel:
* Countries you intend to visit:
(Be as specific as possible since we can only use official country names.)
* Email address:
(Please provide in case we need to reach you about your request.)
* Phone Number:
(Please provide in case we need to reach you about your request.)

NOTE: Only click the Submit button once. Because it is encrypted, this transmission
may take up to one (1) minute to complete.

Privacy Policy


Important E-Mail Disclosure

Because an e-mail message may not be reviewed by a bank representative immediately, you must contact the bank via telephone or in person for immediate attention. E-mail messages will not serve as a sufficient method for any requirement imposed on you to provide written notice, nor may e-mail messages be used to place a stop payment on a check, cancel a bill payment, request account transfers, or report lost or stolen banking codes and / or cards.