Please rate the level of customer service you received today.

My Customer Service Representative was kind, helpful and very easy to work with

I received an adequate level of customer service

I was not impressed with the level of customer service I received

Do you have any comments about the customer service you received?


How did you hear about Hendricks County Bank and Trust Company? (check all that apply)*

Advertisement Web
Newspaper Direct Mail
Radio Referral from friend or family
TV Website
Telephone Directory Bank Employee
Other    

The reason I selected Hendricks County Bank for my banking needs is... (check all that apply)

Reputation
Proximity of the branch location to my work
Proximity of the branch location to my home
Wide range of financial products and services
Referral
Bank Employee
Other
 

Based on your experience, will you continue to bank with Hendricks County Bank?

Yes
No
Not Sure

Would you refer a friend, family member or associate to Hendricks County Bank?

Yes
No
Not Sure

Will you look to Hendricks County Bank for additional products and services?

Yes
No
Not Sure

Please indicate which of the following financial products you may have interest in... (check all that apply)

CD’s Direct Deposit
Auto purchase/refinance Online banking and bill pay
Home purchase/refinance Trust services
Other loan products I am not interested in additional products at this time
Business banking Other
Retail checking    

I have the following accounts established with other financial institutions….(check all that apply)

Checking
IRA
Loans
Commercial accounts
Certificate of Deposit
Mortgage

Please let us know about you... (optional)

Name    
Address (P.O. Box will not be accepted)  
City  
State  
Zip  
Phone    
Email Address    

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