Important E-Mail Disclosure
Because an e-mail message may not be reviewed by a bank representative immediately, you must contact the bank via telephone or in person for immediate attention. E-mail messages will not serve as a sufficient method for any requirement imposed on you to provide written notice, nor may e-mail messages be used to place a stop payment on a check, cancel a bill payment, request account transfers, or report lost or stolen banking codes and / or cards.
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Phone
If you prefer to contact us by phone for assistance, or if you have any questions, you can reach our Client Services Department Monday through Friday 8:00am to 5:00pm and Saturday 9:00am through 12:00pm at (315) 272-2500, or toll free at (877) 404-2265 and select option 1.
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